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Co-sponsors

Morpho UK Limited

Vanderlande

World-Check


Mobile Technology Partner

Cypoint


In Association With

IATA

ACI EUROPE (Airports Council International)


Who will attend
Meet Senior Decision Makers From The Following Industry Sectors:
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  • Airports
  • Airlines
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With the Following Job Titles:

  • COO
  • CEO
  • CTO
  • Operations Directors
  • Airport Directors
  • Director of Civil Aviation Authorities
  • Head/ Director of Passenger Services
  • Director of Infrastructure, Strategy & Planning
  • Director of Landside
  • Director of Airport Security
  • Customer Service Director
  • Director of Information Service
  • Director of Airport Services
  • Head of Ground Service
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Plus Suppliers of the following:

  • Operational Management Systems
  • Monitoring Technology
  • Resource Management Software
  • Planning, Flow, Simulation & Modelling Consultancy
  • Self-Service Technology
  • Baggage Systems
  • RFID Technology
  • PIS & FIDS
  • Screening Technology
  • Automation Systems
  • Biometrics

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Why Attend?

Five Reasons Why You Should Attend The Global Passenger
Operations Summit 2010

1. World’s Leading Conference Designed Specifically For Airport Operations Directors

In depth research with directors from top airports around the world combined with a diverse multi stakeholder perspective made up of directors from leading International Airports, Airlines and Regulatory Bodies, makes this the world’s leading conference designed specifically for Airport Operations Directors.

This conference is the 3rd event in our Global Passenger Operations Series. The previous Summits have been hugely successful bringing together key decision makers in the Airline Industry from all over the world.

2. This Summit Addresses The Key Issues Airline Operations Directors Are Facing Today

With the implementation of body scanners into more and more airports and passenger profiling becoming the latest ‘buzz’ word, how do Operations Directors create a high quality passenger experience efficiently in this cost restricted environment? This conference aims to define the optimal combination of technology, manpower, intelligence and profiling to keep passenger flow smooth, in a dynamically changing environment.

3. High Quality Networking Opportunities

This conference brings together high level decision makers in the airline industry to network and collaborate on how the latest issues can be addressed. With interactive Q + A and panel sessions, a cocktail reception at the end of the first night and between 120- 150 people in the room, at the end of the two days many strong relationships will be built to create real change in the future.

4. Diverse, Multi Stakeholder Perspective

With top Airlines such as KLM Royal Dutch Airlines and Virgin Atlantic, regulatory and standards bodies IATA and the TSA and Airports LAX, BAA, Munich and more, this diverse perspective from key players in the industry will not only create more collaboration, but will give Operations Directors the tools they need to create a high quality passenger experience in this dynamically changing environment.

5. First Class Testimonials - See For Yourself

“Service is excellent and standards presentation was excellent” – Face Technologies

“It was great and for a newcomer, a well balanced programme” – Department of Labour- Immigration NZ

“The agenda was pleasantly extensive and afforded us the opportunity to network” – Ministry of National Security

  Latest News
MAJOR AIRPORTS AND AIRLINES TO SPEAK AT SUMMIT . . More

Speakers Include
Zeev Sarig
Former Managing Director
Tel Aviv Ben Gurion International Airport
Leonidas Daravelis
Director IT & Telecommunications Business Unit
Athens International Airport
Mike Fazackerley
Head of Passenger Services
Manchester International Airport
Carolyne Gregory
General Manager - Ground Operations
Virgin Atlantic
Eamonn Cheverton
Enterprise Architect
BAA
Jeroen Van Vliet
Deputy SVP - Security Unit
KLM Royal Dutch Airlines
Alan Craig
International Liaison Officer
UK Border Agency
Helena Rudusa
Board Member
Riga International Airport
John Holland-Kaye
Commercial Director
BAA
Lee Gainsbury
Ground and Cabin Services Director 
Bmibaby
Paul Behan
Director of Passenger Services
IATA
Major Daniel Llano Montes
Chief of Police
Miami International Airport
Chief George Centeno
Chief of Police and Safety
Los Angeles World Airports
Neville Hay
Counter Terrorism Intelligence Unit
Gatwick Airport
Tim Figures
Deputy Director, Aviation Security
Dft Transec
Ben Sendall
Counter Terrorism Intelligence Unit
Gatwick Airport
Craig Lynes
TSA Attaché
US Dept. of Homeland Security
Neil Marshall
Lead Consultant
World Check
David Ryder
Senior Policer Manager- Aviation Security
ACI- Europe
Dr Fred Preston
Senior Director, Identity and Security Solutions
Morpho UK Limited

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